Would you love to help create unforgettable ‘wow’ moments for our guests?

Imagine yourself at the heart of the stunning West Sussex countryside, working at The Goodwood Hotel. As a Reservations Executive, you’ll be part of a warm, sociable team that ensures every guest feels welcome, heard, and excited about their upcoming visit.

Your Role

You’ll be the first point of contact for many of our guests - making a lasting impression and turning enquiries into bookings. With 91 beautiful bedrooms and 6 self catering cottages to manage, you’ll ensure every reservation is handled with care, accuracy, and professionalism.

You’ll also be a key ambassador for the wider Goodwood experience, confidently recommending and booking:

• Golf sessions
• Spa treatments
• Driving and flying experiences
• Our award-winning restaurants

Collaboration is Key

You’ll work closely with our Estate Sales, Front Desk, and Operational teams to ensure every detail is communicated clearly and smoothly - making each guest’s journey seamless from start to finish.

What You’ll Bring

• Experience in hospitality or a customer-focused role, ideally with a sales element
• A genuine passion for delivering exceptional service
• Strong organisational skills and attention to detail
• Initiative and a proactive mindset
• Familiarity with Protel (a bonus, not a must!)

What You’ll Get

• Access to our wellbeing programme: yoga, meditation, sound bathing, and more
• Free tickets to all Goodwood events
• Complimentary gym and health club membership
• A vibrant calendar of social events
• Entry into our performance share scheme

• Please view the ReservationsExecutive 2 document (opens in a pop up)